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Who We Are & How We Help
Who We Are & How We Help
Founded in 2001, the TVCUC serves as our members' personal "Technology Assistant," ready to step in whenever technology throws a curveball. We stay ahead of evolving technology, enabling us to continue providing the help our members need. Our First Level Support (FLS) team of experts provides one-on-one technical support whenever issues arise — responding to more than 120 support calls each month from members. Through our Technology Access Program (TAP), we extend our mission to neighboring communities by refurbishing and donating computers to children, families, and individuals who otherwise couldn’t afford them.
January TVCUC Newsletter
January TVCUC Newsletter
Happy New Year! As we transitioned to our new website and member software, we are delighted to share that this initiative created a more cost effective and enhanced member experience for you and our volunteers who manage the website and support the service functions of our club. We currently have 1148 members who have renewed or joined the club through our new website since last September. If you haven’t renewed yet, there’s no better time than now! (Read Buddy's entire message.)
New Membership Portal!
New Membership Portal!
We have a new membership portal and no longer use TellicoLife for membership management. If you haven’t renewed your TVCUC membership in the new system, we have no record of your membership, which may affect your ability to receive First Level Support (FLS) assistance. To renew your membership, click here.
Technology Tip of the Week
Technology Tip of the Week
Sometimes, the answer to a perplexing technology problem can be something very simple, and easy to do yourself. Our Technology Tip of the Week will help you learn some of the important aspects of using your technology devices. Technology should be fun — so grab a second cup of coffee and (read this week's tip.)
Windows 10 End-of-Life
Windows 10 End-of-Life
Microsoft support for Windows 10 has ended, but many of you are still using Windows 10 and you're risking a loss of data or security breach. Upgrading to Windows 11 is easy! The look is fresher, the tools are smarter, and the system is more secure — but at its heart, Windows 11 still feels like the Windows you know. Most users adjust in no time. So why should you make the leap? (Read more to find out…)
First Level Support (FLS)
First Level Support (FLS)
First Level Support is a team of volunteer members of the Tellico Village Computer Users Club (TVCUC) who are willing to share their time and extensive knowledge in assisting our club members to fix problems with their computers and other technology devices. We currently average about 120 support calls monthly, and typically return your call within 24 hours. (Learn more about FLS.)
FLS Needs Your Help. Do you have a working knowledge of computers, especially Windows 11? The Tellico Village Computer Club (TVCUC is seeking volunteers to join our First Level Support (FLS) Team and assist individuals who need a helping hand with technology, which is a great way to share your skills. If you enjoy using computers, are technology-savvy and share a passion for helping others, we’ll equip you with the tools and guidance to make a meaningful impact. (Learn more about this opportunity.)
Technology Access Program (TAP)
Technology Access Program (TAP)
The Technology Access Program (TAP), a community outreach arm of the 501(c)(3) Tellico Village Computer Users Club, is chartered to provide complete computer systems at no cost, to children, individuals, and families who cannot otherwise afford them. These systems enable economically disadvantaged students to better compete with their peers, which was especially important during the pandemic. (Learn more about TAP.)
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