Tour participants assemble at the Emergency Management Center Tour participants await the arrival of our tour guide Tour guide: Ms. Jennifer White, Director of the Emergency Management Center Presentation screen in the briefing room Ms. White explains the operation of the Center Participants learn about the Loudon County Emergency Management Center Explains the scope of the Center operations in the community After moving to the Call Center, continues to explain the operation Participants listen amidst the call center operators Tour participants witness the call center operators on duty One of the operators takes a call Another operator surrounded by Ms. White and tour participants